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The Art of Communication

Course Date

Start: 8th July 2017 @ 09:30am
End: 8th July 2017 @ 17:00pm


Course Location

Anglo European College of Chiropractic
13-15 Parkwood Road, Bournemouth

BH5 2DF


Course Description

Communication can be hit and miss. Get it right and you have a successful business with satisfied patients who will return and/or refer you. Get it wrong and you face a loss of repeat business and referrals as well as a hostile environment rife with mistrust, misunderstandings, mistakes, conflict and even complaints. None of which any healthcare professional wants!

By the end of the seminar delegates will be able to:

• Appreciate the value of communication in their profession

• Understand the keys to successful communication

• Uncover their current strengths and development areas

• Notice verbal and non-verbal cues in others

• Understand how to delve deeper into a patient’s history and uncover their limiting beliefs 

• Appreciate how to flex their style according to the patient

• Motivate patients so that they follow their advice


Website

http://www.aecc.ac.uk/postgraduate-cpd/cpd-seminars/the-art-of-communication/


Course Credits

6


Course Contact Name

Carleen Coombes


Course Contact Email

cpd@aecc.ac.uk

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