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Communication Skills for Clinicians

Course Date

Start: 15th March 2023
End: 14th September 2032

Course Location

Online, England

Course Description

Advanced Health Coaching and Motivational Interviewing Skills Training: Online, self-directed study

Do you ever wish you could speak your patient’s language more effectively? Perhaps you’ve found yourself giving advice, only for your patients to ignore it completely. This course is designed for practitioners of all experience levels, to help refine and improve your communication skills, creating stronger and more empowered working relationships with all our patients!

How this course will help you

Here’s a taster of what you’ll learn…


  • More effective patient interactions
    Learn how to talk so patients will listen, and how to listen so your patients feel heard. Covering active listening, simple strategies to build rapport, managing resistance to change, motivational interviewing skills, and much more.
  • Better outcomes from care
    Understand how to set meaningful healthcare goals with your patients- and ensure your patients stick to them! Covering compliance with care, their relationship to improving outcomes from care, shared decision making, and advanced clinical goal setting.
  • Build your thriving, ethical practice
    Know how to put positive, structured boundaries in place to streamline your appointments, reduce no-shows, increase adherence, and manage your work-life balance whilst growing your practice through ethical, person-centred communication skills.


This course is online, self-directed study in your own time with full access to the course for twelve months.

Participants can also attend 6 x one-hour live group coaching webinars (“learning with others” CPD)

Lifetime access to ongoing support and mentoring through the Oakley Coaching Confident Clinicians Academy members-only Facebook group

Upon completion, you will receive a “Certificate in Health Coaching and Motivational Interviewing Skills for Healthcare Practitioners”

This course has been independently reviewed by senior educators to ensure it meets the high standards required of online clinical training. In addition, it meets the requirements for online training as outlined by the NHS Health Coaching Quality Framework, in addition to ECCE and IFOMPT standards.

This course has been written and developed by Oakley Coaching, who are accredited Coaches, regulated through Professional membership to the European Mentoring and Coaching Council. Rhiannon Oakley is an experienced Business Development Executive and Philippa Oakley is a qualified Chiropractor. They are both registered Coaches and Mentors with the NHS Leadership Academy, published authors and international speakers on the topic of person-centred communication and inclusive healthcare practices.


Course Credits


Course Contact Name

Philippa Oakley

Course Contact Email

Upcoming events

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